Hi, I'm an Express Service Advisor at Luther Bloomington Acura Subaru. I've been with the team for a year and a half. I'm originally from Minneapolis – a big Timberwolves fan, in fact – and I make an annual trip to Seattle to see family. I'm also semi fluent in Spanish. In my role, I focus on providing excellent customer service and making sure every guest has a positive experience. I enjoy chatting with guests about their day and building rapport. I'm a good communicator and I believe in being approachable and helpful. Outside of work, I like to play basketball.
4.8 / 5 based on 161 ratings (95 written reviews)
I had an amazing customer service experience with Emiliano. I will always go back for his service.
— Lomkee K. ,
Great experience, very knowledgeable and helpful.
— Pramod B. ,
Very professional
— Gerardo D. ,
Not service expert, dishonest guy, helpless. He and His manger have the same way to treat to customers instead of help supported to the clients !
— Anh P. ,
An exceptional experience, as always!
— Nancy R. ,
Very good
— Joel T. ,
Wonderful! He served me great Rye Old Fashioned and a good Honduran cigar with a Cubano wrpper while I waited for my car to be serviced.
— Joseph E. ,
Very Good
— Ronald H. ,
Best customer service!
— Stephanie S. ,
He misquoted the price of my repair. He was not as knowledgeable as the other advisors I have worked with over the years.
— Clinton C. ,