Hi, I'm an Express Service Advisor at Luther Bloomington Acura Subaru. I've been with the team for a year and a half. I'm originally from Minneapolis – a big Timberwolves fan, in fact – and I make an annual trip to Seattle to see family. I'm also semi fluent in Spanish. In my role, I focus on providing excellent customer service and making sure every guest has a positive experience. I enjoy chatting with guests about their day and building rapport. I'm a good communicator and I believe in being approachable and helpful. Outside of work, I like to play basketball.
4.9 / 5 based on 135 ratings (74 written reviews)
Emiliano provided exceptional service from check-in to check-out for the service due of my vehicle at the dealership.
— Michael T. ,
Everything fine well
— Kathleen S. ,
He communicated well and kept me informed about the status of my car.
— Karen K. ,
Emiliano was friendly, straight forward, and very welcoming. I would absolutely recommend working with this service advisor and will gladly return for future service.
— Emma S. ,
Excellent
— Amy L. ,
He was very helpful and he was very attentive to my questions and needs
— Jorge G. ,
Excellent. He kept me informed as to the work and very courteous. Work was great
— James S. ,
Great! All routine oil change and safety check was done great. Just what I asked for.
— Gary G. ,
Emiliano is a great service advisor.
— Martin B. ,
very nice person. Updated me etc
— Kenneth K. ,